Privacy Policy
Last updated: October 27, 2025
Who we are.
Custom Made Enterprises (doing business as “Custom Made Casino”) (“we,” “us,” or “our”) provides customized poker chips, casino-themed gifts, and promotional products through custommadecasino.com (the “Site”) and our customer-support channels.
Contact us.
Email: support@custommadecasino.com
Mailing Address: Custom Made Enterprises, 346 Route 59, Airmont, NY 10952
We collect information directly from you, automatically via cookies and similar technologies, and from service providers or partners. Categories include:
Identifiers & contact info (name, email, phone, shipping/billing addresses, account IDs).
Commercial information (orders, carts, quotes, saved designs, proof approvals, returns).
Internet / network activity (device/browser details, IP address, pages viewed, links clicked, time on page, referring pages, approximate location).
Payment info (processed by our PCI-compliant payment partners; we do not store full card numbers).
User-content (artwork uploads, instructions, messages).
Inferences (segments or interests derived from your interactions).
Job-related info if you apply for a role.
Sensitive data only if you provide it for a specific purpose (e.g., accessibility notes); we do not use it for advertising.
We use information to:
Provide and improve the Site, products, fulfillment, and customer service.
Process orders, payments, proofs, artwork, delivery and returns.
Personalize your experience (e.g., remember cart, recommend products).
Analytics and performance (e.g., via Google Analytics).
Marketing and advertising, including retargeting and measurement (e.g., Meta Pixel, Google Ads).
Detect, prevent, and investigate fraud or security incidents; comply with legal obligations; enforce our terms.
We use cookies, pixels, SDKs, and web beacons to operate the Site, remember preferences, understand usage, and deliver or measure ads. This includes our use of Google Analytics and the Meta Pixel.
We provide a cookie banner and preferences center and honor opt-out where required.
Users can also block cookies in their browser or send a Global Privacy Control (GPC) signal.
We may disclose your information to:
Service providers / processors (hosting, payment processing, shipping & logistics, design/proofing tools, CRM/helpdesk, analytics).
Advertising & measurement partners (e.g., Meta, Google) for ads, measurement, and attribution.
In the event of a business transfer (merger, acquisition, sale of assets).
Legal or safety requirements (to comply with law or protect rights, safety, or security).
We do not disclose full payment card numbers to advertising partners.
We retain personal information as long as necessary for the purposes described (including legal and accounting requirements), then delete or de-identify it according to our retention policy.
Depending on your location, you may have the right to:
Access and portability of your personal data.
Correction of inaccurate data.
Deletion of your data (subject to legal exceptions).
Opt-out of sale or sharing of personal information; limit use of sensitive data.
Object to or restrict processing (EEA/UK); withdraw consent at any time.
To exercise rights: email support@custommadecasino.com with the subject “Privacy Request,” or submit through /privacy-rights (if available). We’ll verify your identity and respond within applicable timeframes.
For California (CPRA) users: you may opt out of the sale or sharing of personal information via /do-not-sell-or-share and via GPC signals. We will not discriminate for exercising your rights.
To opt-out of “sale or sharing” or targeted advertising: /do-not-sell-or-share
To manage cookies/consent: /cookie-preferences
For Google Analytics: install the Google Analytics Opt-out Browser Add-on and manage Ad Settings in your Google account.
For Meta technologies (e.g., Meta Pixel): manage ad preferences in your Meta account or use our cookie preferences tool.
We honor Global Privacy Control (GPC) as an opt-out signal where legally required.
Our Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will delete it consistent with applicable law.
We use administrative, technical, and physical safeguards to protect personal information —for example, TLS/HTTPS for data in transit and encryption through our payment partners. No method is 100% secure; please use strong passwords and unique credentials.
If you are outside the U.S., your information may be transferred and processed in the U.S. or other countries with different data-protection laws. Where required, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) and obtain consent for non-essential cookies in the EEA/UK.
Privacy laws vary by state and will evolve. For details about our practices by category, source, purpose and disclosures—and how to exercise your rights—see /privacy-rights and /do-not-sell-or-share.
We may update this Policy from time to time. The “Last updated” date reflects the latest revision. If we make material changes, we’ll post them here and provide additional notice where required.
Questions or requests about this Policy?
Email support@custommadecasino.com or write to 346 Route 59, Airmont, NY 10952.